סמינר בהתנהגות ארגונית
Prof. Dr. Evangelia Demerouti Eindhoven University of Technology
Designing workplace interventions: The special case of job crafting interventions
The vast majority of job redesign studies have followed a ‘top-down’ approach, in which management optimizes job demands and resources to obtain successful organizational outcomes. However, only 30% are effective, with their focus on either improving health and well-being or performance, but not both. Organizational processes seem too complex to be captured in (only) strict ‘traditional’ job redesign frameworks, and positive, proactive interventions ‘that work’ are needed in all work domains. Little is known about interventions, where individual employees positively and proactively optimize their work environment in order to improve their work-related well-being, motivation, and performance. One job redesign strategy that gives individuals more control in changing their work environment is ‘job crafting’. Job crafting enables individuals to ‘fit’ the job characteristics to their needs and preferences by seeking resources, seeking challenges, and reducing demands. The first aim of the presentation is to describe the design of the job crafting intervention which can have the form of a face-to-face training workshop with individual weekly assignments, self-training through a diary study, or online training tool. The second aim of the presentation is to review the evidence of the effectiveness of various forms of job crafting interventions Evidence suggests that the job crafting intervention can simultaneously improve worker health, well-being, and in-role and extra-role performance in different work and country contexts. The last aim is to present the theoretical explanations regarding why such a bottom-up intervention is effective and how its effectiveness can be evaluated.
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